Privacy Policy

How We Collect, Use, and Protect Your Personal Information

This Privacy Policy describes how Netpo, LLC (“Netpo,” “we,” “us,” or “our”) collects, uses, and protects personal information when you visit alloysynccore.com, purchase AlloySync Core digital software access, or use the Sync Command workspace. In this policy, “you” and “your” refer to the visitor, customer, or user.

By using the site or the software, you consent to the practices described in this policy. If you do not agree, please discontinue use of the site and software.

Our Commitment

Netpo, LLC operates AlloySync Core and does not sell your personal information. We share personal information only as described in this policy — with your consent, with service providers who help us operate the business, or as required by law. We aim to collect only the information we need to provide and support the product.

Use of Information

We use the personal information we collect to process and support your orders, communicate with you, provide and maintain access to the software, personalize your experience, secure our service, and respond to support requests. We do not use your information for purposes that are incompatible with those described here without providing notice.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The “Last updated” date above indicates when this policy was last revised. Changes are effective when posted on this page.

How We Collect and Use Your Personal Information

We collect personal information from a few sources: directly from you, automatically through cookies and similar technologies, and in some cases from third parties who help us operate our business.

Information We Collect Directly from You

• Contact Details — such as your name, email address, and phone number.
• Order Information — such as your billing address and the plan you purchase.
• Account Information — such as workspace credentials and account settings.
• Product / Workspace Preferences — such as your settings and saved views.
• Customer Support Interactions — such as the messages you send to support.

Information We Collect via Cookies

• Usage data about how you interact with the site and software.
• IP address.
• Device information.
• Browser information.
• Site behavior, such as pages viewed and actions taken.

Information from Third Parties

• Payment processors who help facilitate transactions.
• Service providers who support our operations.
• Marketing partners, where applicable.

How We Use Your Personal Information

• Provide Services — to process orders, deliver access, and operate the software.
• Marketing and Advertising — to share relevant updates where you have not opted out.
• Security and Fraud Prevention — to protect the site, the software, and our users.
• Communication — to respond to you and send service-related messages.

Cookies and Tracking Technologies

We use cookies and similar technologies to operate and improve the site, remember your preferences, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect how the site functions.

Sharing Your Personal Information

• Service providers who perform functions on our behalf.
• Marketing partners, where applicable.
• With your consent, for purposes you authorize.
• Legal obligations, when required by law or to protect rights and safety.
• Business transactions, such as a merger, acquisition, or sale of assets.

User-Generated Content

If you submit content in any public area of the site or software, that content may be visible to others. Please use discretion when posting information, as we cannot control how others use content shared in public areas.

Third-Party Links

The site may contain links to third-party websites or services that we do not operate. We are not responsible for the privacy practices of those third parties, and we encourage you to review their privacy policies.

Children’s Privacy

AlloySync Core is not intended for children under 16, and we do not knowingly collect personal information from children under 16. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

Security and Data Retention

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. We retain personal information for as long as necessary to provide the service, comply with our legal obligations, resolve disputes, and enforce our agreements.

Contact

If you have questions about this Privacy Policy or our handling of your personal information, contact us: