Refund and Returns Policy
30-Day Money-Back Guarantee for Digital Products
Thank you for choosing AlloySync Core. We want you to be confident in your purchase. This Refund and Returns Policy applies to digital software access purchased from alloysynccore.com and explains when and how you can request a refund.
Because AlloySync Core is a digital product, no physical goods are shipped and no physical returns are accepted. The terms below describe how refunds work for digital purchases.
1. Eligibility for Refunds
You may request a refund within 30 days of your purchase if you are dissatisfied with the product, or if the product does not function as described or has a technical issue we are unable to resolve. Refund requests made after the 30-day window may not be eligible.
To help us process your request fairly, please include enough detail for us to understand the reason for your request and, where relevant, any technical issue you experienced.
2. Refund Request Process
To request a refund, contact our support team using the details below:
- Phone: (385) 446-6318
- Email: support@alloysynccore.com
Please include the following information with your request:
- Order number
- Purchaser name and email
- Reason for the request
- Technical details, if applicable
3. Review and Processing
We review refund requests within 3–5 business days of receipt. If your request is approved, the refund will be issued to your original payment method. Once processed, refunds may take an additional 5–7 business days to appear on your statement, depending on your financial institution.
4. Policy Modifications
Netpo, LLC may update this Refund and Returns Policy at any time. Any changes are effective when posted on this page, and the “Last updated” date above reflects the most recent revision.
5. Customer Support
If you have any questions about this policy or need help with a refund, our team is here to assist:
893 W Morby St
Washington, UT 84780
United States
Phone: (385) 446-6318
Email: support@alloysynccore.com